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The PeopleCap Playbook

Timely insights and actionable people strategies for leaders.

Listening Is Therapy

red sofa therapy couch

While conducting interviews with employees for a client, one person leaned in at the close of the interview and said, “You’re so easy to talk to. Thank you so much – it feels like therapy!”

The great part was that this organization isn’t facing any issue of note and the interview was pretty basic, as interviews in my world go – nothing heavy or emotional came up. It’s not uncommon for people to respond this way following an hour telling me about their work lives, some even get a bit choked up or cry. Continue reading “Listening Is Therapy”