On a recent trip, I flew Southwest Airlines and read a great article by Matt Crossman in the in-flight magazine eulogizing Herb Kelleher, Southwest’s long tenured and beloved CEO who passed away in January. The article describes Herb’s leadership style and the legendary culture he created at Southwest.
If you follow our blog regularly, you’ll be familiar with our description of culture: “Culture is the boss when the boss is not around.” Herb Kelleher embodied this saying. Continue reading “Herb Kelleher is the Boss.”
Do you have a heart for service? Are you thinking about joining the board of a non-profit but aren’t sure if you have the time, treasure or talent necessary to be a valuable member? Maybe you’ve already joined a board but aren’t quite sure of the full scope of your responsibilities. No matter what your situation, cityCURRENT and the Center for Nonprofit Management will help guide you through “what to know before you serve” at their inaugural Get on Board Luncheon in Nashville! Continue reading “Get on Board | “What To Know Before You Serve””
If your company is growing rapidly, then this book is for you!
Blitzscaling is loosely defined as the playbook for “building a dominant world leading business in record time.” Most importantly, Blitzscaling requires prioritizing “speed over efficiency in the face of uncertainty.”
Blitzscaling is not for everyone. We’re talking hypergrowth and first mover advantage here. It’s not for those who crave work life balance or modest market share. This is the winner-take-all model that companies like Amazon, Google, Facebook, and Apple have built. Continue reading “What We’re Reading: Blitzscaling”
I have been working for months on the content for a 4-hour workshop to help executives lead effectively in a talent-driven economy. This past week, I had the opportunity to conduct the workshop with three consecutive groups of key leaders – totaling about 55 people. At the end of the workshop, the group leader asked each member to provide feedback on what went well and what I could improve. So, by the end of the week, I had stood in front of 55 people each of whom told me something negative about my presentation or my delivery. My self-esteem was in the toilet. Continue reading “Receiving Feedback is Humbling”
Recently I attended my first wedding as a “friend of the Groom’s parents.” I’m happy to report the wedding circuit redux is as much fun as the first time around but with less responsibility. (I didn’t have to wear a bridesmaid’s dress or write a toast!) In between the first dance, the cutting of the cake and the dance floor favorite, “Twist and Shout,” the conversation among the parents of 20-somethings turned to child’s career plans.
One common theme from this group of highly accomplished professional parents was this: Our kids from the on-demand generation may not fully understand that the road to success is long. Continue reading “No Short Cuts on a Ladder”
Evaluating the Executive Director doesn’t have to be painful, overly time consuming or complicated, but it does need to happen.
Evaluating the ED is about three things: goal setting, alignment, and accountability. An ED’s evaluation actually begins 12 months out when the Board and ED work together to establish and agree upon goals for the following year. The process helps to align the Board and ED around those goals and set expectations for how they will work together to achieve them. At the end of the 12 months, the evaluation becomes largely about accountability. Were the goals met? Why or why not? Continue reading “Good Governance: Evaluating the Executive Director”
Meg enjoyed being part of NACD’s Nashville Panel on Tuesday, October 16, 2018, to discuss the expanded role of Compensation Committees in managing culture and talent.
NACD and Lipscomb University’s Dean Institute for Corporate Governance & Integrity in Nashville, TN had an interactive discussion on the board’s evolving role in compensation oversight, including:
- The latest in compensation trends from Deloitte’s recent latest report
- How compensation can drive both short – and long – term value creation
- Compensation’s role in cultivating a vibrant corporate culture
- Risks of various compensation approaches
For more information about NACD, click here.
The National Association of Corporate Directors held its annual Summit in DC this week. The largest gathering of public, private, and nonprofit governing board members never disappoints. Continue reading “10 Takeaways from the 2018 NACD Summit”
Featuring Meg Crosby & Katie Spencer
When: Friday, October 26, 2018 from 12-1:30PM. Lunch included, and free to attend.
Where: Lipscomb & Pitts Building (2670 Union Avenue Ext), Memphis, TN 38112
Overseeing ED Performance Doesn’t Have to Be Painful: Let’s face it, it’s tough to effectively oversee the performance of the Executive Director. And yet, it’s a vital function of the board to ensure successful leadership of the organization. Don’t wait until problems arise. Join PeopleCap to learn how to establish a proactive system for performance oversight based on partnership, trust, and feedback that will help your ED and organization reach their full potential.
The Board’s Role in Talent Development: Great talent is hard to come by and non-profits find themselves with the added disadvantage of limited budgets. How can the board help grow the team’s skills to increase impact, develop future leaders, and support the retention of key talent without stepping on the toes of the ED’s daily management responsibilities? PeopleCap will walk you through strategies to develop your organization’s talent without breaking the bank and in support of the leadership.
Continue reading “Get on Board | “People Management: How to Lead a Board with Confidence””
I was recently in a Board Governance Committee meeting discussing expanding the board. The CEO presented us with a list of possible candidates and asked, “Who on this list should we add?”
Cue my mantra: “structure follows strategy.” Continue reading “Structure Follows Strategy”
Last week, I got a call from a non-profit in crisis. Trouble inside the organization spilled over into the board room when frustrated employees began calling board members to complain about the Executive Director. Because the Board Chair had not been evaluating the Executive Director annually, he was caught off guard by the sudden negative feedback and became very defensive.
As the issue heated up, the Board Chair, unequipped or unwilling to deal with it, abruptly resigned. Though the by-laws provided for a full complement of officers to carry on in the absence of the Chair, the board had not been abiding by those by-laws and did not have anyone in place to assume the role. When an emergency meeting was called, only a handful of members showed up, signaling a systemic lack of engagement. Continue reading “Good Governance Gets You Through a Crisis”
It’s no longer a buyer’s market for talent. Three key labor stats indicate that companies will be forced to do more to attract, retain and develop talent. Continue reading “Labor Stats Force a Shift in People Strategy”
One of PeopleCap’s 6 Imperatives for High Performance is “Sharpen Focus.” We are always looking for creative ways to help our client companies set clear direction and align their organization accordingly. It was with that in mind that I picked up a copy of Measure What Matters by John Doerr to read at the beach this summer. It inspired me to sharpen my own focus and put into practice the organizational goal setting methodology detailed in the book that promises to “turn good ideas into superior execution.” Continue reading “What We’re Reading: Measure What Matters”
The topic of corporate culture is ubiquitous. You cannot open a copy of the Harvard Business Review or a McKinsey Blog without seeing some reference to corporate culture and the need for executives and boards to manage it. And while there has been a lot published on this topic, we still find that many don’t quite understand what “it” is: They don’t understand what culture is and why it is so important. So, for them, I offer this explanation: Culture is the Boss when the Boss is not around. Continue reading “Culture is the Boss”
I estimate that I have sat through over 100 board (bored?) meetings over the last 10 years and, frankly, I want those hours back.
CEOs complain about a lack of board engagement. But it is impossible to be engaged while sitting through two hours of a quarterly review listing every single task the organization accomplished over the last three months. The truth is that board members do have a lot of value to add. And they are eager to add it. The challenge for CEOs is to run a meeting that invites participation and thought leadership.
Boost your board engagement by changing your agenda. Carve out time in each meeting to: Inform, Educate and Engage. Continue reading “Board Meetings Are Boring.”
Meg and Katie enjoyed discussing People Strategy and Nonprofits with Jeremy C. Park on his April 15th cityCURRENT radio show. Click here to listen to their segment!